Frequently asked questions
How do I exchange an item ?
In order to exchange a product you may return it in person to our store or send it us by courier or post. Address on Contact page.
Can I return a gift
You may return a gift in person at our retail store in exchange for a voucher which may be used within one year.
Product Recall Proceedure.
Dolce Verre will pay all costs involed in a product recall situation. A full refund will be issued immeaditely.
Gift receipt policy.
When making in store purchase we would highly recommend asking for a gift receipt. This makes exchange of any item seamless.